When players and coaches are running and gunning during a game, they think they know more than us referees, especially when it comes to the rules. In the real estate world, we often use the phrase “protecting clients from themselves” meaning that many clients think they know what they’re doing and will discount the advice that we might provide. But they can and DO hurt themselves when they use their “knowledge” over and above our professional experience, often with disastrous results that can imperil the whole transaction.