In this episode, I invited Jim McNamara, President and CEO of 8 Penny Labs, to discuss the competitive challenges faced by small and medium-sized businesses (SMBs) in the digital landscape. We explore how technological advancements, particularly AI, are reshaping competition and customer expectations.
Jim emphasizes the importance of innovation, strategic planning, and leveraging offshore resources. He advocates for a mindset of “failing fast” to foster resilience and adaptability. This episode provides valuable insights for SMBs on integrating AI and digital tools to stay competitive and meet evolving customer demands.
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Learn more about the host, Sonal Chandler.
Learn more about our guest, Jim McNamara and 8PennyLabs.