80% of your employees are using AI tools you don’t know about. 38% have shared confidential information with ChatGPT, Claude, or similar platforms – client data, financial information, proprietary strategies – without realizing the risk. Data breaches involving Shadow AI cost an average of $5.1M, and industries like financial services (40% adoption), healthcare, and legal are the most exposed. Employees aren’t malicious – they’re trying to be productive. And prohibition doesn’t work: 46% would continue using AI even if explicitly banned. In this article, we break down what your team is actually doing with AI, why it matters for your clients, and the three-step framework that actually works.…