Law firm meetings, both formal and informal, play a crucial role in shaping your firm’s culture and driving productivity. However, many meetings can quickly derail into unproductive discussions or leave participants feeling unheard or undervalued. By understanding the importance of communication, recognizing common communication challenges, and implementing practical communication strategies, you can transform your meetings into productive and impactful sessions.
Trust is the foundation of any successful business. As consumers become more discerning, traditional marketing tactics are no longer enough to secure their confidence. Instead, potential customers look for authentic stories from real people—stories that demonstrate the value of a product or service. This is where video testimonials come into play.
By Steve Fretzin & Audrey Rubin
Exceptional Client Service for Successful Law Firms
The legal profession is often slow to change, but when it comes to client service, there’s no room for complacency. When I had the chance to sit down with Audrey Rubin, an expert in legal operations and business practices, it was inevitable to discuss the critical importance
In this episode, Steve Fretzin and Robert Hanna discuss:
Key Takeaways:
By Steve Fretzin & Adam Kosloff
Mastering Content Creation for Lawyers: The Power of Consistency and Creativity
In a recent conversation with Adam Kosloff, CEO of Virtuoso Content, we dove into a topic that holds increasing importance for lawyers and professionals alike: consistent and creative content creation. If you’re not putting out content, you’re missing a key opportunity to build
Crafting Revenue-Boosting Copy: The Power of Clear Messaging with Andrea DriessenEpisode Overview: In this episode of Profit with a Plan, Marcia Riner sits down with TEDx speaker and award-winning message strategist Andrea Driessen to discuss how mastering your message can lead to increased revenue and business growth. Whether you’re a business owner whose promotional materials fail to capture the value
There are three key types of engaging video content: informative, entertaining, and persuasive. But slotting your video idea into one of these three categories isn’t enough to make it engaging, and there are hundreds of differentadditional steps, processes, and ideasyour team needs to go through to create video content that really resonates with your audience and provides them
Law firm leaders managing exceptional teams often hesitate to conduct annual and periodic reviews, especially when their superstar squads seem to be performing flawlessly. Top executives and departmental supervisors may fear that they won’t have enough to discuss with their high-performing employees, but this is a significant oversight. In reality, your rockstar employees are the ones who most crave your
In this episode, Molly delves into the critical role of law firm intake processes. She sheds light on why intake isn’t just about answering the phone but rather a pivotal step in building client trust and long-term relationships. Molly emphasized that an effective intake coordinator can significantly enhance a law firm’s client conversion rates and overall client satisfaction.
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One of my former customer contacts had in her signature line the quote attributed to the boxer Mike Tyson; “Everyone has a plan until they get punched in the face”. Every day, quarter or year we envision meeting our goal…