Management

Not everyone perceives a problem similarly.  Like the elephant in the room, each person may experience the symptoms as distinct problems.  By having people realize that they in fact share the same problem – it’s the elephant in the room(!) – the group transforms into a team with a shared purpose to solve the problem.  The first step in any transformational change management process is clearly describing the shared problem and visualizing the world in which the problem is solved. Excerpt from Teamwork 9.0 A large problem can seem like an elephant. Some people will describe the smell. Some will…
Having practiced with the Enneagram for over 20 years, I have observed which Enneagram types are naturally attracted to one another and which work well together.  While I focus on using the Enneagram as a tool for change management and work team effectiveness, I can’t help but notice type compatibility spills over into our personal lives, among friends, family and acquaintances.  The compatibility patterns persist whether at work or not.  Here are some of my observations about Enneagram compatibility with romantic partners. You Complete Me While using the Enneagram as a problem-solving tool as I describe in chapter 2 of…
Did you know that the Enneagram can also be used as a change management system? Many know the Enneagram as a personality system, but that is just scratching the surface of this remarkably powerful tool.   In this video, I explain how I discovered the Enneagram approach to change management and organizational problem solving.  I have used this approach with clients, and it is so effective and powerful I was compelled to write the book Teamwork 9.0 and share how the Enneagram serves as a change management system. Excerpt from Teamwork 9.0 My exploration of Enneagram-based problem solving began with a…
As the world has become more connected, it has also become more uncertain. Increased interdependence means not only that actions can have wider impacts (see the U.S. housing market collapse that brought down the global economy), but also that those impacts are increasingly faster felt and less predictable. “Uncertainty” might seem overused, but it’s an apt description for the era in which we live. Organizations are swimming in the Four C’s of Uncertainty: Conditions. With an immense amount of data and rapidly changing trends, much like a rushing river, the conditions around an organization are difficult to pinpoint accurately at…
As we transition back to “normal,” employees are going to need extra support to help them through the extremely disruptive experience of the last 18 months. So far, however, it appears there’s a gap in perceptions of how supportive employers have actually been. These numbers show we have a lot of work to do, particularly because talent is hard to find and keep these days. Savvy employers will be mindful of employee needs as, “the ‘anywhere’ workforce can require leaders… to adopt more empathetic leadership models that prioritize employee well-being and to champion flexible and inclusive cultures” (Mark Foster, SVP,…
Between national news’ U.S. labor statistics and nonstop national business articles on the importance of a company’s retention rate, who has a Golden Ticket to make them want to work in your Willy Wonka’s Chocolate Factory? There are so many “how to keep top performers” suggestions in the mix right now; read in its entirety my drone perspective on the topic in my most recent Forbes feature business article at https://bit.ly/36sXjjl In What CEOs Can Do to Focus Attention on Retention, I cover what is on everyone’s minds. Just as retaining customers is cheaper than obtaining new ones, the same…
With COVID restrictions lifting, teams face a choice: go back to “old habits,” or design new ways of working for a changed environment. And we’re not just talking about remote work—the past year has shown how critical it is for organizations to rethink their diversity, equity, and inclusion (DEI) practices. At the macro level, organizations are making incremental, if slow, progress on DEI. More are recognizing Juneteenth, and some large brands are sharing their progress in diversifying their vendor pool and supply chain. But at ground level, it can feel like the motivation to act (and be held accountable) is…
When precision and accuracy are a must, look to Enneagram Type 1 to lead the way.  Type 1s are focused on getting it right(!) and are drawn to roles that reward this behavior. Unsure why Type 1s do this?  Don’t be frustrated, this video explains the underlying motivation of Type 1 behaviors. Excerpt from Teamwork 9.0 As the internal anger type, Enneagram Type 1s have an inner critical voice that guides their strong sense of right and wrong. They are alert to problems, and their inner voice persistently reminds them of what should and shouldn’t be. This internal critic drives…
Together, any change is possible: since our founding in 2014, this belief has driven our work with organizations in different industries, continents, and contexts. We’ve seen teams transform from disengaged, disbelieving skeptics to fully bought-in change champions. And now, for the first time, we’ve compiled a deep dive into: Why skepticism is one of the biggest obstacles to initiating change, and how individuals—especially leaders—can make systemic changes to organizations Why the assumptions underlying some of the most popular change models actually prevent change Our approach to organizational changemaking, honed over the span of seven years and tried and tested with…