The tech world is known for its jargon. “Garbage in, garbage out.” “Culture eats strategy for breakfast.” “Disrupt or be disrupted.” 

One that’s especially popular, though, is “build the plane while flying it.” 

This phrase evokes agility, responsiveness, and innovation—even if it doesn’t speak to a totally-thought-through roadmap. But the fact is, in plenty of contexts—iterative product launches, new market…

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James Patto is the Partner of Helios Salinger. He is a leading voice in Australia’s tech law landscape, trusted by business and government on privacy, cybersecurity, and AI issues. With over a decade of experience as a digital lawyer, he helps…

The world keeps changing, and our jobs change along with it. Case in point: librarians, one of the original information professionals.

One hundred years ago, librarians had vastly different responsibilities than today. They manually cataloged books, “screened” literature for appropriateness, helped patrons find information in encyclopedias, and were responsible for maintaining a “dignified” public space.

Today, they teach tech skills,…

Data privacy isn’t a new concept for marketers. If your brand collects consumer data—and what marketer doesn’t—then you need a privacy program that adapts as business processes or regulations change.

Well, where do marketers begin? Do you need to follow GDPR, CCPA, CAN-SPAM, or the other 19 state privacy laws? Then, how do you even understand what they’re asking you…