Microsoft 365 Copilot Chat was introduced earlier this year. It builds on the original Copilot tools that have been available in apps like Word and Excel. The difference is that now you can chat with it in a sidebar window while inside a given document.
So, for example, you could ask it to explain a document, write an email, or make a chart…
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My T-Mobile saga began a few weeks ago. It’s still unresolved, but a good example of the kinds of things smaller businesses do MUCH better than their larger counterparts.
Here’s what happened…
A year ago December, I moved most of SMR’s cell phones to a T-Mobile business plan. Not only did that give us new phones for five people, but…
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Tonight, at 6:30 p.m., I will be marking the completion of my Northeastern University MBA program by participating in a graduation ceremony.This isn’t the “official” school commencement ceremony — I’ll be joining that on Sunday in Fenway Park. Tonight is just for the D’Amore-McKim School of Business graduate programs, a much smaller group held in a much smaller…
As you may be aware, support for Microsoft Windows 10 and extended support for Office 2019 will both end this October.
Devices running these programs will still function as before — but they will no longer be provided with any security updates.
How important is it to upgrade before the deadline? File this one under “absolutely critical.”
Once the deadline…
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I was in Starbucks last week waiting for a friend to arrive. As I sat there, I noticed a man with a logo polo shirt and toolbox come in, wave to the baristas, and walk behind the counter into the kitchen.
Maybe he was known to them (it didn’t seem like it). But either way, it occurred to…
I’m still trying to figure out how AI, and specifically Microsoft’s CoPilot, can be useful for me. One feature I’ve found to be hugely beneficial is Intelligent Meeting Recap (IMR).
IMR frees me to listen and pay close attention to the person or people I’m speaking with — without having to worry about switching focus to take notes.
Once I enable…
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We received a call from a client last week. Apparently, one of their employees had been sending emails to customers — several hundred at a time — using Outlook mail merge, a feature that allows a user to automate the sending of personalized emails to a list of recipients.
The feature works just fine, but it’s not intended…
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LinkedIn went live on May 5, 2003. Today, for those of us in the professional world, having a LinkedIn profile is as essential as a resume (for an individual) or a website (for a business).
But what you may not remember is that initially, LinkedIn was launched as a professional social network.
It wasn’t designed to be a…
One of my favorite things about Copilot is its ability to transcribe Microsoft Team meetings that I initiate. When the meeting ends, it provides me with an intelligent summary, including key points and individual action items.
Not only does this save time on the back end, but knowing “someone else” is keeping notes, I can pay more attention during the meeting…
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We brought on a new client at the end of last year — a small real estate development company. Prior to working with us, they had spent years (decades, actually) as clients of the same managed IT vendor.
Things had always gone well… until that vendor was purchased by a larger company. Once that happened, it didn’t take long…
