Make no mistake. If you are about to start a digital transformation, the cards are stacked against you.

• As an ERP customer, you are at an incredible disadvantage when trying to successfully implement ERP software.

To some extent, that is by design.

• ERP vendors and integrators act in their self-interest to maximize revenue.
• They minimize the complexity of the implementation

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Software demonstrations are a key part of the sales cycle and your evaluation of competing software products.

• Software vendors will wow you with features and functionality.
• You need to step back and ensure you have an objective system to evaluate the software and functionality across competing product demonstrations.

Vendors will sometimes show specific demonstration software that has little resemblance to…

Adopting technology for the sake of adopting technology rarely makes sense. This is true for Artificial Intelligence.

• AI is the shiny new object right now.
• ERP software vendors are rushing to incorporate AI functionality into their products.

To utilize AI, you must have a well-thought-out strategy for selecting, implementing, and using AI.

• You need to ensure you have a business

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Shelfware is software that you are no longer using or no longer need.

• It can range from too many users.
• It can be modules you no longer need or functionality that no longer meets your needs.

The first step is avoiding getting into this situation.

• You can’t just rely on what your salesperson recommends or what your competitors are doing.

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What are the advantages of using best-of-breed solution providers and deploying a multi-cloud implementation model?

• Some of the advantages are choosing the best service/product for the job, optimizing different infrastructures, and maintaining flexibility.
• But what are the risks?
• Increased complexity and the need to manage multiple vendors increase the likelihood of an ERP implementation failure.

I discuss these issues in…

Your data is valuable and ERP vendors know this.

• They are including language in their contracts giving them not only the right to use your data to train their AI models, but the right to extract fees if you want other software products to access the data you input into your ERP system.
• What is worse is that they will

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Software audits are never random. If you are being targeted, the ERP vendor believes there is a revenue opportunity with your use of the software.

• ERP vendors take advantage of ambiguous terms in the contract governing the scope of use of the software.
• They also have no incentive to be accurate in their audit of the software.

If you are…