Most companies don’t have an AI problem. They have a clarity problem. AI is everywhere right now—embedded into tools, layered into workflows, and increasingly expected to drive efficiency across the business. And in the right environment, it absolutely can. It can reduce time, increase output, and remove friction from well-defined work. But like most things in business, its effectiveness depends
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When the Problem Isn’t the Person
I was at a Santa Monica Chamber event recently, meeting people for the first time, when someone said, half-jokingly, “Oh — you’re the guy they bring in to fire people.” I hear some version of that more often than you’d expect. I usually answer the same way. Sometimes people do get let go. But that’s rarely why I’m brought in.…
I’m Not Lazy in December. I’m Seasonally Efficient.
Most people start coasting the first week of December and don’t really come back online until sometime after New Year’s. I’m not judging anyone for it — I’m right there with them. Every year, I tell myself I’m going to stay focused, and then I find myself wrapped up in Christmas parties, gift shopping, heavy traffic, and convincing myself that…
The $54,000 Mistake — and WhyDecember Is the Best Time to Fix It
A Southern California mobile laundry service came to me earlier this year with a challenge that wasn’t unusual — but the size of it caught their attention: They had lost over $54,000 without realizing it. The issue wasn’t theft. It wasn’t fraud. It was structure. Their financial tools couldn’t tell them where they were making money (or losing it), and…
Tiny Teams, Big Impact: How AI-First Startups Are ShakingUp the Playbook
We’re watching a new breed of business emerge: startups built by one or two people that scale like they’ve got a full department behind…
SMBs Believe in Tech, But Costs Hold Them Back
Small and midsize businesses know where the future is headed: 96% say technology is key to growth. But here’s the tension—44% admit cost…
How Even Non-Techies Can Use AI to Write a Smarter Business Plan
Some people talk about AI like it’s either going to replace humans or solve world peace. Let’s be real—it’s neither. For small business…
Tariffs Turn the Tables: How to Keep Your Margins from Getting Mugged
If you’ve noticed your supplier invoices creeping up, it’s not “just inflation.” The new tariffs are landing hard — in some cases, adding…
What Breaks First Isn’t the Product
There’s a common belief among founders that when a company starts to grow, the first thing that breaks is the product. Or maybe the…
Don’t Let Loyalty Go to Voicemail: A Business Lesson from My Friend's Alarm System
The other day, my friend called me about her ADT security system. It’s one of those older setups that still runs through a landline….