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When embarking on a big change, some leaders get nervous that they don’t have the “right people” for the change, or that their people don’t have the skills to change. You’ll hear concerns that “our teams aren’t agile enough,” or that people are so accustomed to the status quo, they won’t even know how to start changing. (And while lower-level

It might be one of the most frustrating paradoxes change leaders experience: teams keep repeating the same outdated behavior simply because everyone else is doing it, so no one is adopting the new, desirable behavior. But if more people did adopt the new behavior, then others would quickly do it, because that’s now what everyone else is doing. 

Conformity can

As a change leader, you’re probably always on the hunt for a better way, staying abreast of developments and catching up with peers for the latest and greatest. You may have also moved around in your career and seen how things are done differently (sometimes better, sometimes worse) at other organizations. So it may come as a surprise to encounter

You have the worst feeling of déjà vu: the leadership team has had this conversation about change before. They’ve agreed that it’s important, and that the organization should take action… but inevitably, some other emergency pops up, or a new opportunity presents itself that they have to take advantage of, and change is forgotten—at least, until the next time you

The planning is done, the roles assigned, the change is ready to commence. Now all the team has to do is, well, do it. 

Instead, chaos ensues. Excuses abound for why certain things should be delayed: particular individuals are not ready, more preparation is needed, additional approvals should be secured. As a leader bringing a team through change, this can

Understanding Business Transformation Frameworks

The word of 2022 was “polycrisis.” New technology and rapidly changing market conditions are forcing organizations to change faster than ever. But internal conditions are making change even more challenging:

  • The distribution of power within organizations has shifted. A recent Edelman report found that two- thirds of employees expect to have a voice in the future

What Does Business Transformation Mean?

A technical definition of business transformation might sound something like “the process of changing various aspects of a company to improve performance, efficiency, and competitiveness.” It involves assessing and evolving the organization’s strategies, structures, and systems to adapt to new market conditions and customer demands in order to stay ahead of competitors.In simpler terms, though,

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Understanding the Drivers of Business Transformation

Business transformation overcomes the gap between how organizations want to win in their market (their strategy) and how they work (their culture).

The gap typically occurs due to:

  • Technological Advancements. Rapid advancements in technology, such as artificial intelligence, automation, data analytics, and cloud

You announce a new change, only to be greeted by eye rolls. Scoffs. Shrugs. It couldn’t be more surprising—you know the team has asked for change; that they’re frustrated by the status quo. So why aren’t they embracing the change?

The biggest threat cynicism poses is that it becomes a self-fulfilling prophecy.

You may be dealing with change cynicism. It’s

One of the most straight-forward barriers to change can also be the most intractable: senior leaders disagreeing about what or how things need to change. It’s even more frustrating when leaders claim to be aligned: at meetings, they all enthusiastically support a proposed goal, or promise to commit to a new approach. But when it comes to execution, results are