Why Leaders Build Weak Teams and Don’t Know It

Every CEO/owner will tell you they want to hire the best people.

A-players. Top talent. The best of the best.

And yet, when I walk into many small and mid-market companies as a Fractional CMO or COO and look at who the CEO/owner has surrounded themselves with, it’s often B, C, and a few D-level players. These are people with obvious gaps. They likely have some combination of limited experience, lacking skills, emotional deregulation, immaturity and sometimes they’re just weird. They’re not bad people, but they’re clearly not the best available. 

What’s telling is not just who’s in the room, but who isn’t. The operators who could make good decisions, the executives who know the formula for success, the leaders with the mindset to push back constructively, they’re conspicuously absent. And if you dig a little, you’ll find they were there once. They just didn’t stay long.

It Starts with Fear

In my experience, it starts with fear. The fear of losing money, of losing a client, of making the wrong call and watching something they built unravel.

A leader who’s afraid of making an error becomes a leader who has to control everything. Every approval, every direction, every call. If they made it, they feel it was right, and they believe no one else can do it quite as good as they can.

The Real Variable Is Awareness

I’m not saying that the only way to success is when leaders delegate responsibility. In many successful companies the CEO/owner is the final decision-maker, a micromanager and constantly overriding their team – think Jobs, Bezos, Ellison, Kalanick and others.

The difference isn’t leadership style, it’s leadership capability. Successful micromanaging CEO/owners concentrate their control in an area where they have genuine, almost freakish superiority. That’s not fear. That’s competence expressing itself aggressively.

The fear-driven CEO is also overriding their team constantly. But they’re doing it on everything, including the things they’re not good at, and they can’t tell the difference. The result is that their judgment caps the company rather than carries it.

Fear leads the inability to distinguish between the decisions the CEO/owner should own and the ones they should let go. The successful controlling CEO, consciously or not, has made that distinction, the struggling one has not.

The dangerous leader isn’t the one who makes all the decisions. It’s the one who makes all the decisions without the self-awareness to know which decisions they should own and which ones they shouldn’t.

The company becomes a reflection of them. It operates only to the extent of their strengths and is hemmed in by their limitations, flaws and blind spots.

The Tragic Irony

None of it was meant to hurt the company. The controlling behavior, the distrust of subordinates, the compulsion to be in every decision, it all came from a desire to protect the business. The instinct was self-preservation, masquerading as diligence.

But the outcome is the exact opposite of the intention. The company doesn’t get protected. It gets capped, at the bandwidth of one person, at whatever that person happens to be right about, and exposed to everything they’re wrong about, with no one empowered to say so.

The very behavior designed to protect the company becomes the mechanism that limits it and often kills it.

Read more at marc-drucker.com

#Leadership #CEO #Entrepreneurship #Hiring #FractionalCMO #FractionalCOO

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