About

Marcia Riner is the CEO of Trajectory Consulting LLC, speaker, author, podcast host and a powerful visionary.  She has been building wealth for businesses for…

Marcia Riner is the CEO of Trajectory Consulting LLC, speaker, author, podcast host and a powerful visionary.  She has been building wealth for businesses for years by focusing on the business as an asset and the power growing revenue. She comes from a family of business owners that had mistakenly lost value by not positioning themselves for an eventual sale.  Marcia brings years of business and financial experience with an outside the box style creativity to her clients that has exponentially grown their firms and positioned them for a maximum exit on their terms.

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Turning a Customer Service Cost Center into a Profit Center

Host: Marcia Riner, CEO & CFP of Infinite Profit

Guest: James O’Brien, Co-Founder and CEO of Ducky

Introduction: In this episode of “Profit with a Plan,” Marcia Riner dives into the transformative power of turning your customer service department from a cost center into a profit center. Joining her is

About

Marcia Riner is the CEO of Trajectory Consulting LLC, speaker, author, podcast host and a powerful visionary.  She has been building wealth for businesses for…

Marcia Riner is the CEO of Trajectory Consulting LLC, speaker, author, podcast host and a powerful visionary.  She has been building wealth for businesses for years by focusing on the business as an asset and the power growing revenue. She comes from a family of business owners that had mistakenly lost value by not positioning themselves for an eventual sale.  Marcia brings years of business and financial experience with an outside the box style creativity to her clients that has exponentially grown their firms and positioned them for a maximum exit on their terms.

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