In this video, I discuss two recent ERP lawsuits involving SAP and Oracle.

• In March 2025, Celonis sued SAP in the United States District Court for the Northern District of California, alleging in a 61-page complaint that SAP excludes process mining competitors and other third-party providers from its ecosystem.

• According to Celonis, SAP makes it virtually impossible for its customers

…

Vendors often minimize an ERP implementation’s complexity, cost, and length.

• Their goal is to sell software, not set a customer’s expectations.
• But are they contributing to ERP failure? Is the customer to blame for believing them?

Understanding your business requirements and how you want your ERP software to address those requirements is critical to success.

• Without understanding your present state,

…

Taft Partner Marcus Harris will moderate the panel “Safeguarding and Upholding Intellectual Property in Emerging Digital Landscapes” at ITechLaw’s 2025 World Technology Law Conference in San Diego. The panel is scheduled for May 15 at 1:10 p.m. PDT and will bring together legal professionals to discuss the evolving challenges of protecting intellectual property (IP) as digital technologies, including artificial intelligence,…

Make no mistake. If you are about to start a digital transformation, the cards are stacked against you.

• As an ERP customer, you are at an incredible disadvantage when trying to successfully implement ERP software.

To some extent, that is by design.

• ERP vendors and integrators act in their self-interest to maximize revenue.
• They minimize the complexity of the implementation

…

Software demonstrations are a key part of the sales cycle and your evaluation of competing software products.

• Software vendors will wow you with features and functionality.
• You need to step back and ensure you have an objective system to evaluate the software and functionality across competing product demonstrations.

Vendors will sometimes show specific demonstration software that has little resemblance to…

Adopting technology for the sake of adopting technology rarely makes sense. This is true for Artificial Intelligence.

• AI is the shiny new object right now.
• ERP software vendors are rushing to incorporate AI functionality into their products.

To utilize AI, you must have a well-thought-out strategy for selecting, implementing, and using AI.

• You need to ensure you have a business

…

Shelfware is software that you are no longer using or no longer need.

• It can range from too many users.
• It can be modules you no longer need or functionality that no longer meets your needs.

The first step is avoiding getting into this situation.

• You can’t just rely on what your salesperson recommends or what your competitors are doing.

…