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A provider of “eDiscovery” software for law firms were looking for a way to improve their users ability to manage large amounts of documents uploaded into their system. 

We started by attending their customer on-boarding training sessions, reading documentation and meeting with product owners to understand the pain points associated with the application in general and the specifics of the

We were asked by the product owners to build a unique assessment tool to give its users an experience that would seem natural and not feel like a traditional test. Starting with a user experience first approach we laid types of users involved to develop a persona of each. Following several rapid prototypes we built a minimal viable product to test

Legacy Marketing, an experiential marketing agency in Chicago, approached us to develop a new GlenLivet micro-site to educate novice customers in the varieties of single malt whiskey. Our UX design process began with interviewing product owners, sales representatives, professional tasting experts and a small set of the target customer base.