Stock market declines, the weakening U.S. dollar, cratering consumer confidence, and collapsing freight volumes (all of it changes daily if not weekly) in the face of the U.S. trade war have many experts speculating not if we are heading for a recession, but exactly when it will hit and how bad it will get. Business owners are scrambling to put contingency plans into place to try to weather a storm whose proportions and challenges they don’t even know the shape of yet. In this environment, nearly everything a business spends money on can and should come under renewed scrutiny—including sales and marketing.
The tough market ahead will heighten competition for a possibly shrinking pool of qualified leads who will be harder to reel in, making having effective sales and marketing more vital than ever. But more effective doesn’t necessarily mean more expensive. It is possible to reduce what you’re spending on those functions and improve them at the same time, if you do so strategically. Here are some of our top tips to make sure your sales and marketing budget brings you a better return on your investment:
Making Every Marketing and Sales Dollar Count
When economic conditions start to decline, a business’s instincts can often be to double down on tactics that worked in the past to drum up new prospects. Unfortunately, in the current rapidly changing sales environment, driven by the growing influence of AI technology on how potential customers find information online, that can be the exact wrong thing to do. Change is necessary. To adapt quickly enough, companies should:
Outsource to a MarTech specialist – Modern marketing technology (MarTech) is key to making your marketing processes more efficient and flexible, with new platforms and tools that automate your efforts and amplify what your experienced staff can accomplish. But chances are, you don’t have an expert on staff, and hiring a full-time specialist is cost prohibitive. Bringing in an outside expert can help pinpoint the exact combination of technologies that will help you find new prospects, anticipate customer needs, personalize customer experience, enhance customer support, track the effectiveness of your marketing efforts, and more, so your team can focus on strategy rather than menial tasks.
Fire non-performing staff – Yes, it sounds harsh, and you probably hate to do it when you expect the economy is about to get worse. But non-performing staff can be a drag your business can’t afford, ESPECIALLY in sales. In particular, the person who is answering calls that come in is your Director of First Impressions. If they are failing to follow up in a timely manner and to route new prospects appropriately so potential customers can get the help they’re looking for, they are costing you opportunities and wasting your money! Iffel can train a personalized AI Agent for your business for a fraction of employment costs so you don’t have to endure the frustration of seeing promising leads go to your competitors.
Optimize ad spend – If you’ve had a growing sense of unease because the money you spend on Google Ads isn’t delivering the results you once got, it is time (maybe past time) to re-evaluate your digital ad strategy. As generative AI takes more and more market share from traditional search engines, and more and more consumers are using platforms other than Google to find what they’re looking for, the reach you can achieve with Google Ads is diminishing. There are other platforms where your ads may be more effective, but which depends on your ideal audience. Again, this is where hiring an outside digital marketing specialist will pay off in saving time to getting to a solution.
Planning Now to Protect Your Business
In the face of grim economic forecasts, panic or paralysis won’t help your business. If you’re not sure what you should be doing to soften the negative impact of a potential recession or how to position your business to take advantage of the opportunities that will still exist, call Iffel International now. Our experience in creating data-driven sales and marketing strategies through our proprietary SEO2Sales
process, backed by our advanced understanding of effective online marketing in the age of AI, can give you the guidance you need to prepare. To schedule your consultation, contact us here.
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