Recently I was asked the question on a podcast: “What do people get when they work with Civility Partners?
My answer:
“You’ll get direct, honest and empathetic information. We care very much about our mission to create work environments across the globe where people feel respected and valued. That’s very important to all of us, and you will get …

Last week, we gave you tips on how to make a business case for culture change. Did you try it yet? How did it go?
As we were brainstorming for this week’s newsletter, we realized that part two is in order, and it’s all about how you present the amazing business case you’ve established.
When HR professionals take this…

If you’re reading this, you’re probably standing in the middle of an impossible tug-of-war.
Leadership wants data. Employees want meaning. And somehow, you’re supposed to turn feelings, trust, and respect into metrics that fit on a slide deck.
But here’s the truth: culture doesn’t “just happen.” It’s built intentionally through organizational behavior, individual behavior, and leadership team behavior. And when…

Whenever we talk about culture, we often hear, “We’re too small to need culture work,” or “We’re a small company; we’ve got it covered.”
But here’s the reality: you’re too small not to focus on culture.
When you only have 20 or 50 people, for example, every interaction matters more – the impact is potentially greater. Consider the difference between…

We’ve all been there — sitting in a meeting where someone takes five minutes to explain what could’ve taken thirty seconds. Or maybe you’ve caught yourself doing it, adding just one more clarification, one more justification, one more “Does that make sense?”
Over-explaining at work isn’t just a “female thing,” nor is condescending explanation (often called mansplaining) solely a “male…

[Caution: Random string of thought ahead. It leads to some good stuff though. Promise!]
As a parent, I think a lot about the different roles I play in my kids’ lives. Sometimes I’m their biggest cheerleader, shouting “Yes!” from the rooftops. Other times I offer firm caution, or flat-out say “no.” And then there are moments when I say, “I…