Latest from Civility Partners Blog

If you’re reading this, you’re probably standing in the middle of an impossible tug-of-war.
Leadership wants data. Employees want meaning. And somehow, you’re supposed to turn feelings, trust, and respect into metrics that fit on a slide deck.
But here’s the truth: culture doesn’t “just happen.” It’s built intentionally through organizational behavior, individual behavior, and leadership team behavior. And when

Whenever we talk about culture, we often hear, “We’re too small to need culture work,” or “We’re a small company; we’ve got it covered.”
But here’s the reality: you’re too small not to focus on culture.
When you only have 20 or 50 people, for example, every interaction matters more – the impact is potentially greater. Consider the difference between

We’ve all been there — sitting in a meeting where someone takes five minutes to explain what could’ve taken thirty seconds. Or maybe you’ve caught yourself doing it, adding just one more clarification, one more justification, one more “Does that make sense?”
Over-explaining at work isn’t just a “female thing,” nor is condescending explanation (often called mansplaining) solely a “male

[Caution: Random string of thought ahead. It leads to some good stuff though. Promise!]
As a parent, I think a lot about the different roles I play in my kids’ lives. Sometimes I’m their biggest cheerleader, shouting “Yes!” from the rooftops. Other times I offer firm caution, or flat-out say “no.” And then there are moments when I say, “I

Harvard Business Review recently published an article called Every Team Needs a Super-Facilitator. It’s a good read for anyone interested in building strong, inclusive, high-performing teams.
I’d never heard this phrase before… have you?
Nonetheless, the article highlights that the best teams aren’t led by superstars or lone geniuses—they’re led by people who know how to bring out the

What was once applauded as both smart business and the right thing to do has suddenly become controversial.
Yep, I’m talking about DEI. It’s disheartening to see that what was once celebrated is now being treated as expendable.
But when inclusion takes a back seat, so do innovation, engagement, and retention. Because whether you call it DEI or not, your

Companies across industries are changing how they talk about Diversity, Equity, and Inclusion (DEI). Not too long ago, DEI was splashed across annual reports, websites, and conference stages. Now? The phrase itself has become a political lightning rod, and many organizations are now rebranding under new labels.
Instead of DEI, you’ll see “Inclusive Workplaces,” “Employee Experience,” “Wellbeing,” or “Belonging.”
Why

Cultural missteps happen to everyone, even the most seasoned leaders and global brands. 
Recently, American Eagle launched a campaign featuring actress Sydney Sweeney with the tagline “Sydney Sweeney Has Great Genes.” The pun on “jeans” was meant to be playful, but it quickly sparked backlash. Critics pointed out that pairing the phrase with Sweeney’s blonde, blue-eyed image promoted eugenics and

You already know what it feels like to be on the receiving end of workplace “drama.” Complaints about rudeness, tension between team members, and employees quietly disengaging are all part of the daily grind.
You know it’s expensive. You know it’s draining for you to deal with it. 
What you may not know is just how much it’s happening. 
According