Every day, you are expected to solve increasingly complex workplace challenges.
A bullying complaint lands on your desk. A high performer is damaging team morale. Burnout continues to climb despite your wellness initiatives. Managers struggle with difficult conversations, and the “soft skills” everyone talks about still aren’t showing up in day-to-day behavior.
The problem isn’t that you don’t care. It’s…

Every organization has heard some version of it.
“Don’t shoot the messenger. This came from corporate.”
“I know it doesn’t make sense, but that’s what leadership wants.”
“I’m just telling you what they told me.”
Most managers think they’re being empathetic when they say things like this. They want employees to know they’re “on their side.”
Unfortunately, that’s exactly the…

Most leaders think the layoff is the hard part.
It isn’t.
The difficult conversations, severance packages, and notifications are emotionally draining, but they aren’t where organizations win or lose their culture. The real challenge begins the next morning, when everyone logs back into work, notices the empty desks or missing names in Microsoft Teams, and starts asking questions leadership may…

Recently an employer’s attorney contacted us looking for workplace training for her client. She described what she called “longstanding” workplace issues and stated she was looking for a training program to resolve them.
As I explained that training likely isn’t the answer to solving a longstanding problem, she said she was offended that I would suggest that. Ultimately, she went…

The Latest Workplace Misconduct Technology Misses the Point
Bloomberg reports a new generation of AI tools designed to detect misconduct, bullying, harassment, belittlement, and other problematic workplace behaviors.
The promise sounds compelling: use artificial intelligence to identify harmful behavior before it escalates into complaints, lawsuits, turnover, or reputational damage. After all, organizations have struggled for decades to address toxic workplace…

 
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You’ve been at the receiving end of a steady diet of advice that sounds smart, looks great on conference slides, and earns plenty of LinkedIn engagement.
But it’s wrong. Not all of it. And not completely.…

Happy Pride Month!
This month, you’ll see rainbow logos, employee resource group events, and social media campaigns celebrating LGBTQ+ employees and communities. But Pride Month wasn’t created as a marketing campaign or even as a celebration. It began as a protest.
Understanding will help you move beyond any performative gestures and toward something more meaningful: creating workplaces where people feel…